TravelMerry | Privacy Policy
At TravelMerry, we are committed to protecting our customers' privacy. We have taken reasonable steps to ensure the privacy and confidentiality of sensitive information provided by our customers.
We may collect personal information that you voluntarily provide to us when you use our website, products, or services. This information may include your full name, email address, phone number, billing address, mailing address, travel details, booking information, payment information, and other information necessary to process your request or transaction.
If you purchase or book any travel products, including flights, hotels, holidays, or cars on our website, we may request personally identifiable information such as your full name, email address, contact phone number, billing address, payment card information, expiration date, security code, and other information required to securely process your booking or payment.
We may also collect information that you provide when contacting customer support, subscribing to promotional communications, requesting deal alerts, participating in surveys or contests, or using our referral services.
We may automatically collect certain technical information when you visit our website, including your IP address, domain name, browser type, device information, pages visited, and general website usage information. This information is used primarily for website operation, security, analytics, fraud prevention, and improving our services.
We use the personal information we collect to provide, operate, maintain, and improve our products and services. We may use your information to process bookings and transactions, communicate with you regarding your bookings or requests, provide customer support, send service-related announcements, prevent fraud, maintain website security, personalize your experience, and comply with applicable legal or regulatory requirements.
Where permitted by law and where you have provided the appropriate consent, we may also use your contact information to send information about deals, special offers, travel products, newsletters, and other promotional communications. You may opt out of promotional communications at any time using the contact information provided below.
If you choose to provide your mobile phone number and voluntarily consent to receive SMS messages from TravelMerry, we may use your mobile number to send SMS communications for the purposes described at the time of consent.
SMS communications may include booking confirmations, reservation updates, travel itinerary information, schedule or service updates, customer service communications, cancellations, refunds, travel arrangements, alerts, and other customer-care messages related to products or services you have requested.
TravelMerry does not use this SMS customer-care program to send promotional or marketing messages, special offers, or travel deals.
By providing your mobile phone number and checking the SMS consent checkbox on our website, you acknowledge that you are voluntarily opting in to receive SMS messages from TravelMerry.
SMS consent is not a condition of purchasing any goods or services from TravelMerry. You may choose not to provide SMS consent and may continue to use our website and services, subject to any other communication methods required to complete your transaction.
Message frequency may vary depending on your bookings, requests, account activity, and the type of communication. Message and data rates may apply depending on your mobile carrier and mobile plan.
You can opt out of receiving SMS messages at any time by replying STOP to an SMS message from TravelMerry. After receiving an opt-out request, we will process the request in accordance with applicable requirements.
For assistance with SMS communications, you may reply HELP to the applicable SMS message or contact TravelMerry using the contact information provided on this website or email support@travelmerry.com .
TravelMerry does not sell, rent, or share SMS consent or mobile opt-in information with third parties or affiliates for their own marketing purposes.
Your SMS consent information may be retained as part of our communication records to maintain an accurate record of your communication preferences and consent history, to administer SMS communications, and to comply with applicable legal, regulatory, carrier, or service-provider requirements.
If you choose to receive SMS messages from TravelMerry, we will use your mobile phone number and SMS opt-in information only for the purpose of providing the SMS communications you requested, including booking confirmations, reservation updates, itinerary changes, cancellations, customer support messages, and other service-related communications.
We do not sell, rent, or share your SMS opt-in information or mobile phone number with third parties or affiliates for their own marketing or promotional purposes.
Your consent to receive SMS messages is not shared with third parties or affiliates for marketing purposes. You may opt out of SMS messages at any time by replying STOP. For assistance, reply HELP or contact us at +1-800-340-6357 or support@travelmerry.com.
We do not sell or rent your personally identifiable information to third parties.
We may share limited personal information with service providers, suppliers, payment processors, travel suppliers, technology providers, customer support providers, or other partners when necessary to provide the products and services you request, process transactions, complete bookings, provide customer support, maintain our website, prevent fraud, or comply with legal obligations.
These service providers may process information on our behalf and are expected to protect your information and use it only for the purposes for which it was provided.
We do not share or sell SMS consent or mobile opt-in information with third parties or affiliates for their own marketing purposes.
Your information may be transferred to and processed in countries outside the United States or the European Economic Area (EEA), where necessary to provide our services or process your transactions. We take reasonable measures to protect personal information during such transfers.
To provide and support our services, TravelMerry may communicate with you regarding your bookings, transactions, travel arrangements, customer service requests, account activity, service updates, and other information necessary to provide the services you request.
Where required, promotional communications such as travel deals, special offers, newsletters, and marketing messages will only be sent using the communication method and consent applicable to that type of communication. You may opt out of promotional communications at any time.
Service-related communications, including information necessary to complete, manage, or support a booking or transaction, may still be sent when necessary to provide the requested services.
SMS communications are subject to the SMS consent and opt-out practices described in the SMS Communications and Consent section of this Privacy Policy.
We use cookies and similar technologies to help operate our website, improve functionality, understand website usage, personalize your experience, and support security and fraud prevention. Session cookies may expire when you close your browser, while persistent cookies may remain on your device for a longer period.
You can manage or disable cookies through your browser settings. Please note that disabling certain cookies may affect the functionality of our website.
Our website and services are not intended for individuals who are considered minors under applicable local law. TravelMerry does not knowingly collect personal information from minors.
This website may contain links to other websites. TravelMerry does not control these external websites and is not responsible for their privacy practices. We encourage you to review the privacy policies of any external websites that you visit.
We use reasonable technical and administrative safeguards designed to protect personal information against unauthorized access, use, alteration, disclosure, or destruction. Sensitive information transmitted through our website may be protected using secure transmission technologies such as SSL/TLS encryption.
TravelMerry provides you with an opportunity to opt out of certain promotional communications. If you no longer wish to receive product alerts, newsletters, promotional emails, or other marketing communications, you may opt out by contacting us at support@travelmerry.com.
For SMS communications, you may opt out at any time by replying STOP to the applicable SMS message. You may also contact us at support@travelmerry.com for assistance with your SMS communication preferences.
Reply HELP to the applicable SMS message if you need assistance with SMS communications or email support@travelmerry.com .
Opting out of promotional communications does not necessarily prevent TravelMerry from sending service-related communications that are necessary to complete or manage a booking, transaction, or customer service request.
TravelMerry may disclose personal information when required by applicable law, regulation, legal process, court order, or governmental request, or when we reasonably believe disclosure is necessary to protect our rights, property, safety, customers, or others.
TravelMerry reserves the right to modify or update this Privacy Policy from time to time. Any changes will become effective when the updated Privacy Policy is posted on this website. We encourage you to review this page periodically for any changes.
If you have questions or concerns regarding this Privacy Policy, please contact us at support@travelmerry.com.
You may also write to us at TravelMerry.com, 2706 Victoria Ln, Easton PA 18045 United States of America..