At TravelMerry we are committed to protect our customer’s privacy. We have taken all necessary steps to ensure the privacy and confidentiality of sensitive information of our customers.

Information we collect:

Your contact information along with payment card information is required to do a transaction on our web site. We use your contact information to contact you about our products, services, travel alerts or to get any other information required by legal or government agencies to process your transaction.

You can provide more personalized information (gender, income level etc) to design products suitable for you. If you purchase/book any of travel products including flight, hotel, holidays and cars on our web site, we request personally identifiable information such as full name, email, contact phone number, billing address, credit card number, expiration date, security code and other information required to charge your credit card securely. We use this information only for billing purpose to complete your bookings. If there is any issue processing your order, TravelMerry will use this information to contact you.

To purchase travel insurance policy your name, address, phone number, credit card number, birth date and social security number is required.

We store your personal information in our internal secure database. Only authorized staff has access to this information and this information is protected by firewalls and intrusion detection system to prevent any unauthorized access.

If you choose to use our referral service or deal alerts, then we use your email or contact number to communicate with you and also to analyze the effectiveness of various publicity campaigns.

We log domain names and/or IP addresses and browser type for our internal site traffic statistics and also to validate those to avoid credit card frauds. This information does not contain any personal information.

Communication

To provide better customer service, we will send you information on the latest deals, special offers or the information about the products best suite for you. Respecting your privacy, we provide an option to opt out these communications. Service related announcements such as web site outage will also be communicated to you.

Sharing and Disclosure

We do not share any personally identifiable information with third parties but the information that we collect from you may be transferred to at a destination out side of US and also out side of European Economic Area (“EEA”). It may also be processed by staff operating out side the EEA and US who works for us or for one of our suppliers. Such staff may be engaged in, among other things, the fulfillment of your order, the processing of your payment details and the provision of support services. By submitting your personal data, you agree to this transfer, storing or processing. Our security steps ensure you that your data is treated securely and in accordance with this privacy policy.

We do not share or sell our customers personally identifiable or other private information to third parties and have no intention of doing so in the future too. We share very limited information to third parties for internal market survey and contest entry processing projects. Your information will be protected by confidentiality agreement with third parties.

Cookies

Currently our security efforts meet the industry standards but our IT group is doing more research to make our web site more secure and also to make our web site more user-friendly to meet our customer needs. Part of this, we use cookies which are small text files that are stored on user’s computer when you access our web site. We use Session ID cookies to make it easier for you to navigate our web site; this will expire when you close the browser. We also use persistent cookie, which remains on your hard drive for an extended period of time. This cookie can be easily removed from your hard drive using the steps given in your browser help. These cookies enable us to track and target the interests of our web site users to enhance their experience on our web site.

If you want to know when our site is using a cookie from your hard dive, you can set your browser to send you an alert. If you prefer to use our web site with out utilizing cookies, you can set your browser not to accept the cookies. Most of the web sites including TravelMerry.com, employing the cookie technology to make your life easy while you browse but not to collect credit card information. How ever, we tie cookie usage to personally identifiable information on our end to provide personalized travel experience. This cookie information is not accessible by any other web sites. Some of our business partners and third party advertising companies use cookies on our web site. We have no access to control over these cookies.

Minors

Any person who identified as a minor according to the law of their local jurisdiction or residence is not eligible to use our web site and our products/services. TravelMerry knowingly never collect personal information from minors.

Links

This web site contains links to other web site and TravelMerry is not owned these external links and have no control on those web sites. Please be aware that TravelMerry is not responsible for the privacy practice of the other external web sites.

Security

We committed for security of your personal information. TravelMerry enforces technical and administrative safeguards to help protecting personally identifiable information. All your sensitive information including your searching/booking engine data, personally identifiable information and credit card information will be encrypted and transmitted using secure socket layer technology (SSL). TravelMerry also restrict the unauthorized access using firewalls.

Opt out

TravelMerry provide you an opportunity to ‘opt-out’ of having your personal identifiable information used for certain purposes when we ask for this information. If you no longer wish to receive our product alerts, news letters and any promotional communications, you may ‘opt-out’ of them by sending us an email at support@travelmerry.com

Disclaimer

TravelMerry reserve the right to disclose your personally identifiable information as required by law and when we believe that disclosure is necessary to protect our rights and/or to comply with a judicial proceeding, court order, or legal process served on our web site.

TravelMerry is not responsible for any breach of security or for any actions of any third parties that received the information. TravelMerry reserves the rights, at any time and without notice, to add, change or update this privacy policy by simply posting such changes on the web site. Any such change will be effective immediately upon posting on our web site. If you do not agree to the terms of the privacy policy or the terms of service, please do not use this website, services we offer or products on our web site. If you have questions or concerns regarding our privacy policy.

Please contact us at support@travelmerry.com or write us at TravelMerry.com, Vyoma Travels Inc, 410 Peachtree Parkway, BLDG 400, STE 4245, Cumming, GA 30041, United States of America